Master Service Agreement  •  Rev. 2026.1
Legal Agreement MSA-2026.1 — Effective Upon Acceptance

Master Service Agreement
for Ancillary Site Services

Please read this agreement in full before accepting. Acceptance constitutes a binding legal obligation.

Provider
BPM Services, Inc.
Governing Law
State of Oklahoma
Venue
Tulsa County, OK
Acceptance Method
Electronic / Clickwrap
01

Parties

This Master Service Agreement (the "Agreement") is entered into as of the date of electronic acceptance recorded below, by and between BPM Services, Inc., an Oklahoma corporation with its principal place of business at 4210 S. Elwood Ave., Tulsa, Oklahoma 74107 ("BPM"), and the entity completing electronic acceptance below ("Customer").

BPM and Customer are each referred to individually as a "Party" and collectively as the "Parties." By accepting this Agreement, Customer represents that the individual completing acceptance has full legal authority to bind Customer to its terms.

02

Nature of Relationship

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Classification Notice. BPM is a vendor and provider of Ancillary Site Services. BPM is not a subcontractor and shall not be characterized as such in any context. This classification affects payment terms, liability, and the legal rights of both Parties under this Agreement.

2.1

BPM coordinates, procures, and manages third-party service vendors on behalf of its customers. BPM does not directly perform site services. BPM's role is that of a vendor of coordinated site services and equipment.

2.2

Customer desires to retain BPM as its vendor of Ancillary Site Services for the properties identified in Customer's account (each a "Property" and collectively the "Properties").

03

Services

3.1 — Scope

BPM shall coordinate and procure the following categories of Ancillary Site Services as requested by Customer (the "Services"):

  • Roll-off container and waste collection services
  • Portable restroom and sanitation services
  • Temporary fencing
  • Light towers and generator services
  • Fuel delivery
  • Heavy equipment rental
  • Security services and fire watch
  • Such other ancillary site services as the Parties may agree in writing
3.2 — Service Orders

Customer shall request Services by submitting a written or electronic Service Order specifying the Property, service type, quantity, frequency, and requested delivery date. BPM shall coordinate fulfillment through its vendor network.

3.3 — Service Levels

BPM shall use commercially reasonable efforts to fulfill Service Orders in a timely manner. BPM does not guarantee specific delivery windows unless expressly stated in a Service Order.

3.4 — Customer Cooperation

Customer shall provide BPM with safe and unobstructed access to each Property and shall designate a reachable site contact for each Property during service hours. Failure to provide access that results in a missed service shall not relieve Customer of its payment obligation for that service.

04

Term & Renewal

4.1 — Initial Term

This Agreement commences on the date of Customer's electronic acceptance and continues for a period of three (3) years (the "Initial Term"), unless earlier terminated pursuant to Section 8.

4.2 — Automatic Renewal

Upon expiration of the Initial Term, this Agreement automatically renews for successive twelve (12) month periods (each a "Renewal Term"), unless either Party provides written notice of non-renewal not less than ninety (90) days and not more than one hundred eighty (180) days before expiration of the then-current term. Notice of non-renewal delivered outside this window is void, and the Agreement renews automatically.

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Renewal Notice Window. Written termination notice must arrive within the 90-to-180-day window before term expiration. Notice sent too early or too late is ineffective and the Agreement renews automatically for another twelve months.

4.3 — Property-Level Minimum Term

Each Property carries a minimum service commitment of twelve (12) months from the date service first commences at that Property. Removal of a Property before its minimum term expires triggers the Early Termination Fee set forth in Section 8.3.

05

Fees, Invoicing & Payment

5.1 — Monthly Service Fees

Customer shall pay BPM the Monthly Service Fee for each Property as set forth in the applicable Service Order, plus any surcharges, fuel charges, environmental fees, extra service charges, or other amounts incurred at Customer's request or as a result of Customer's use of the Services.

5.2 — Invoicing

BPM issues invoices monthly, or more frequently at BPM's election, delivered electronically to the billing contact on file. Customer's failure to designate a billing contact, or any failure of a third-party invoice processing system to receive or process invoices, does not excuse or delay Customer's payment obligation.

5.3 — Payment Terms

All invoices are due and payable within thirty (30) days of the invoice date (the "Due Date").

5.4 — Late Charges

Any unpaid balance accrues a late charge of 1.5% per month (18% per annum) from the Due Date until paid in full.

5.5 — Disputed Invoices

If Customer disputes any portion of an invoice in good faith, Customer must pay the undisputed portion by the Due Date and provide BPM with written notice of the disputed amount and its specific basis within thirty (30) days of the invoice date. Failure to dispute within this period constitutes Customer's acceptance of the invoice as correct.

5.6 — Application of Payments

BPM applies payments first to outstanding late charges, then to the oldest outstanding invoices, then to current invoices, unless BPM elects otherwise in writing.

5.7 — No Right of Offset

Customer has no right to withhold, setoff, or deduct any amounts from payments owed to BPM based on any claim Customer may have against BPM or any third party.

06

Price Adjustments & Payment as Consent

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Read carefully. This section governs how price changes are communicated and how Customer's payment constitutes binding consent to revised charges. Payment of any invoice reflecting a change in charges constitutes irrevocable consent to those charges going forward.

6.1 — BPM's Right to Adjust Charges

BPM may adjust Monthly Service Fees, add surcharges, modify service frequencies, or change equipment types at any time during the Contract Term for any of the following reasons:

  • Increases in vendor costs, fuel costs, or disposal fees
  • Increases in the Consumer Price Index for Water, Sewer and Trash Collection Services (U.S. Bureau of Labor Statistics) or any other national, regional, or local CPI index
  • Increases in governmental fees, taxes, surcharges, or regulatory compliance costs
  • Changes in the composition, volume, or weight of waste or materials at any Property
  • Changes in service frequency, equipment type, or scope
  • Any other increase in BPM's costs of providing the Services
6.2 — Payment Constitutes Irrevocable Consent

Changes to charges may be communicated orally, in writing, or by invoice. Customer's payment of any invoice reflecting a change in charges, any new charge, any surcharge, or any additional fee, whether or not Customer was previously aware of or objected to such change, constitutes Customer's irrevocable affirmative consent to that change and establishes the adjusted charges as the new agreed pricing going forward.

6.3 — Failure to Object

Customer's failure to object to any invoice in writing within thirty (30) days of the invoice date constitutes acceptance of all charges reflected on that invoice. BPM and Customer acknowledge that increased charges are not solely a pass-through of BPM's costs and may include an amount for BPM's operating margin.

07

Default & Remedies

7.1 — Events of Default

Each of the following constitutes an "Event of Default" by Customer:

  • Failure to pay any Monthly Service Fee, late charge, or other amount due within ten (10) days after the Due Date
  • Failure to perform any non-monetary obligation continuing for five (5) days after written notice from BPM
  • Assignment for the benefit of creditors, bankruptcy or insolvency proceedings not dismissed within thirty (30) days
  • Providing materially false information in connection with this Agreement or any Service Order
  • Any representation or warranty proving materially false when made
7.2 — BPM's Remedies Upon Default

Upon any Event of Default, BPM may, without further notice or demand, exercise any one or more of the following remedies:

  • Immediately suspend Services to any or all Properties without liability for waste accumulation, health code violations, municipal citations, or tenant complaints
  • Declare all unpaid fees and charges immediately due and payable in full
  • Assess the Early Termination Fee for each affected Property
  • Report Customer's delinquency to commercial credit bureaus
  • Pursue all amounts owed through legal action
  • Exercise any other remedy available at law or in equity
7.3 — Cross-Default

An Event of Default on any one Property constitutes an Event of Default on all Properties covered by this Agreement. BPM is not required to continue providing Services to any Property while any other Property is in default.

7.4 — Costs of Collection

Customer shall pay all reasonable attorneys' fees, court costs, collection costs, and other expenses incurred by BPM in enforcing this Agreement, whether or not litigation is commenced.

7.5 — No Waiver

BPM's failure to exercise any remedy upon a default does not waive that default or BPM's right to exercise such remedy later. Acceptance of partial payments does not waive BPM's right to the full amount owed.

08

Termination & Early Termination Fee

8.1 — Termination by BPM

BPM may terminate this Agreement immediately upon written notice following an uncured Event of Default, or immediately without notice if Customer files for bankruptcy protection.

8.2 — Termination by Customer for Cause

Customer may terminate without penalty only if BPM fails to perform Services in substantial conformance with agreed Service Orders and fails to cure such failure within ten (10) business days of written notice specifying the deficiency in reasonable detail. Customer may not terminate for cause based on failures resulting from Customer's own conduct, including failure to pay, failure to provide site access, or failure to cooperate.

8.3 — Early Termination Fee

If Customer terminates without cause prior to expiration of the then-current term, or if BPM terminates following Customer's uncured default, Customer shall pay BPM an "Early Termination Fee" calculated as follows:

  • Six (6) or more months remaining: average of Customer's six (6) most recent Monthly Service Fees for the terminated Property, multiplied by six (6)
  • Fewer than six (6) months remaining: average of Customer's six (6) most recent Monthly Service Fees for the terminated Property, multiplied by the number of months remaining

Customer acknowledges that BPM's actual damages from early termination are impractical to calculate, that this fee represents a genuine pre-estimate of BPM's losses, and that it is not a penalty. Customer shall also pay BPM's attorneys' fees and costs of removing or transitioning vendor arrangements associated with the terminated Property.

8.4 — Effect of Termination

Upon termination or expiration, all amounts owed under this Agreement become immediately due and payable. Obligations under Sections 5, 6, 7, 8, 9, 10, 11, and 12 survive termination.

09

Customer Representations & Warranties

By accepting this Agreement, Customer represents and warrants to BPM, as of the date of acceptance and continuing throughout the term, that:

  • Customer has full legal authority to execute this Agreement and bind itself to its terms
  • The individual completing acceptance has actual authority to do so on Customer's behalf
  • This Agreement constitutes a legal, valid, and binding obligation of Customer enforceable in accordance with its terms
  • Customer is not insolvent, and execution of this Agreement does not violate any other agreement to which Customer is a party
  • All information provided to BPM in connection with this Agreement is true, accurate, and complete
10

Limitation of Liability

10.1

BPM's total liability to Customer under this Agreement shall not exceed the total Monthly Service Fees paid by Customer to BPM in the three (3) months immediately preceding the event giving rise to the claim.

10.2

Neither Party shall be liable to the other for indirect, incidental, consequential, special, or punitive damages arising out of or related to this Agreement, regardless of the form of action.

10.3 — Vendor Performance

BPM coordinates services through third-party vendors and is not liable for the acts or omissions of those vendors except to the extent BPM fails to exercise reasonable care in their selection or oversight. Customer's exclusive remedy for vendor performance failures is BPM's obligation to pursue remedies against the vendor or arrange alternative service.

11

Indemnification

Customer shall indemnify, defend, and hold harmless BPM and its officers, employees, and agents from all claims, damages, losses, costs, and expenses (including attorneys' fees) arising from: (a) Customer's breach of this Agreement; (b) Customer's failure to provide safe site access; (c) Customer's misuse or improper handling of any equipment provided in connection with the Services; or (d) any act or omission of Customer or Customer's employees, agents, or tenants in connection with the Services.

12

Dispute Resolution

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Read carefully. This section requires Customer to arbitrate its claims against BPM. BPM retains the unrestricted right to sue Customer directly in Tulsa County, Oklahoma courts to collect any amounts owed. Customer may not bring counterclaims in any court action BPM initiates.

12.1 — Governing Law

This Agreement is governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

12.2 — Binding Arbitration

Except as provided in Section 12.3, all disputes arising out of or related to this Agreement shall be resolved by binding arbitration in Tulsa County, Oklahoma, administered under the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction.

12.3 — BPM's Excluded Claims — Direct Court Access

The following BPM claims are expressly excluded from mandatory arbitration. BPM may pursue them directly in court without prior arbitration:

  • Any claim for collection of Monthly Service Fees, late charges, Early Termination Fees, attorneys' fees, or any other amounts due under this Agreement
  • Any claim for damages from Customer's default or early termination
  • Any claim for injunctive, emergency, or equitable relief
  • Any claim arising from breach of a Personal Guaranty

Customer may not assert arbitration as a defense to any action BPM brings under this Section. Customer's own claims against BPM remain subject to mandatory binding arbitration and may not be asserted as counterclaims in any court proceeding initiated by BPM.

12.4 — Class Action Waiver

Customer waives the right to bring any claim against BPM as a class action, on a consolidated basis, or aggregated with the claims of any other person or entity, whether in arbitration or otherwise.

12.5 — Venue

All court proceedings brought by BPM under Section 12.3, and enforcement of any arbitration award, shall be brought exclusively in the state or federal courts of Tulsa County, Oklahoma. Customer irrevocably submits to personal jurisdiction there and waives any objection to venue.

12.6 — Attorneys' Fees

In any arbitration or court proceeding to enforce this Agreement, the prevailing Party is entitled to recover its reasonable attorneys' fees, court costs, and related expenses from the non-prevailing Party.

12.7 — Prejudgment Remedies

Customer consents to BPM seeking injunctive or equitable relief in any court of competent jurisdiction without posting bond and without awaiting completion of any arbitration proceeding.

13

General Provisions

13.1 — Entire Agreement

This Agreement, together with any Service Orders, constitutes the entire agreement between the Parties and supersedes all prior agreements, representations, and understandings regarding its subject matter.

13.2 — Amendments

This Agreement may not be amended except by written instrument signed by authorized representatives of both Parties, or as otherwise provided in Section 6 (price adjustments by invoice).

13.3 — Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

13.4 — Electronic Acceptance

Customer's electronic acceptance of this Agreement, including by clicking "I Agree and Accept" below, constitutes a legal, valid, and binding signature with the same legal force as a handwritten signature under Oklahoma law and the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), 15 U.S.C. §7001 et seq. The timestamp, IP address, and session data recorded at the time of acceptance constitute BPM's record of Customer's agreement to these terms.

13.5 — Relationship of Parties

BPM is an independent vendor. Nothing in this Agreement creates an employment, agency, joint venture, or partnership relationship between the Parties.

13.6 — No Third-Party Beneficiaries

This Agreement is for the sole benefit of the Parties and their permitted assigns. Nothing herein creates rights in any third party.

13.7 — Notices

All formal notices required under this Agreement shall be delivered by certified U.S. mail with return receipt, overnight courier with tracking, or electronic mail with confirmed receipt, to BPM at: 4210 S. Elwood Ave., Tulsa, Oklahoma 74107 / accounting@bpmhelps.com, and to Customer at the contact information on file with BPM.